簡介：Charlie Reed is a man in a dead end job. But while he contemplates a change, he is suddenly promoted to the top security level of his company and asked to take over from a colleague who has mysteriously disappeared. However, not soon after taking up his new position Charlie receives an unidentifiable encoded e-mail containing some top secret information.
洛杉磯警的談判專杰夫（布斯?威利 Bruce Willis 飾）在一次救被劫持質行動失后，心灰冷，覺得己已經不適合擔當這份重要工作，于申請調職往一個治良好小鎮(zhèn)警察局任，心想在里平靜的過下半輩。 這天，小鎮(zhèn)三名不良年意圖偷會計師史斯（凱文波拉克 Kevin Pollak 飾）的汽車時，外令他們在了一棟宅當中，慌失措的人劫持了密斯一家人質。一沒有應付這種場面小鎮(zhèn)警察一時手忙亂。杰夫能再次出，重操舊。同一時，杰夫的人也遭到綁架。杰面對這起面綁架案如何處理
